Coreen Lapointe is Manager of French Language Services (FLS) for Legal Aid Ontario (LAO), with responsibility for supporting statutory compliance with the French Language Services Act across LAO’s service lines.  Prior to this role at LAO, she held various business and program management roles, including of general and specialty legal clinics, legal recruitment, and in budget and business planning. Coreen came to LAO in 2003 from a practice in clinic law at community legal clinics in Sarnia and Mississauga, Ontario, focused primarily in the areas of housing and disability benefits. She is a graduate of Concordia University (BComm) and Osgoode Hall Law School (LLB), and is called to the Bar of Ontario.