Ontario, Canada Conference Information

This policy describes how and why the International Legal Aid Group (ILAG) uses your personal information, how we protect your privacy when doing so, and your rights and choices regarding this information. We promise to respect any of your personal information which is under our control and to keep it safe.  We aim to be clear when we collect your information about what we will do with it.  

This policy is effective from 25th May 2018.

The International Legal Aid Group (ILAG) is a network of legal aid specialists including Chief Executives and Managers from Legal Aid Commissions, High Ranking Civil Servants and leading academics in over two-dozen countries. Professor Alan Paterson of Strathclyde University is the Chair. You can contact Professor Paterson by emailing This email address is being protected from spambots. You need JavaScript enabled to view it., by calling +44 (0)141 548 3341 or by writing to Professor Alan Paterson, The Law School, University of Strathclyde, Lord Hope Building, 141 St James Road, Glasgow, G4 0LT.

How Do We Get Information?

From You
Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made an enquiry to us.
  • You wish to attend, or have attended, an event.
  • You subscribe to our e-newsletter.
  • You have applied for a job with us.
  • You are representing your organisation.
  • You fill out an online form on the website.

When You Visit Our Website
We gather general information which might include which pages you visit most often, events or information is of most interest to you. We may also track which pages you visit when you click on links in emails from us. We also use "cookies" to help our site run effectively. There are more details below – see 'Cookies'. We use this information to personalise the way our website is presented when you visit to make improvements and to ensure we provide the best service and experience for you. Wherever possible we use anonymous information which does not identify individual visitors to our website.

Social Media
Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, you might give us permission to access information from those  services, for example when you publicly tag us in an event photo.

Information Available Publicly
We supplement information on our supporters with information from publicly available sources such as charity, academic, pro bono and public body websites, annual reviews, corporate websites, public social media accounts in order to create a fuller understanding of someone’s interests and support

What is Personal Information?
Personal information is any information that you give us that enables you to be identified. This may include your name, date of birth, your home address, your home telephone number, your mobile number, fax number, videos, job role, place of work, type of work undertaken, activities by ILAG that you may be interested in, your personal email address. It may also include photographs.

How We Use Your Personal Information
We will only use your information where we have a legal basis to do so and will always respect your rights. Where we use your information, it may be because you have given your consent or we have a legitimate interest to do so. Where we use legitimate interest to process your information, we will always ensure that this is done in a fair way that respects your rights.

We use personal data for a number of different processing activities which includes:

  • Keeping you up to date with the work of the International Legal Aid Group.
  • Administering any donations or sponsorship.
  • Keeping a record of your relationship with us.
  • Asking for financial and non-financial support
  • Managing your communication preferences, including marketing preferences.
  • Understanding how we can improve our work and the information we make available.
  • Inviting you to events.
  • Sending you our newsletter.

International Transfers of Information
We may laise with parties outside the European Economic Area (EEA), which means that your personal information is transferred, processed and stored outside the EEA. You should be aware that, in general, legal protection for personal information in countries outside the EEA may not be equivalent to the level of protection provided in the EEA. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.

How Long Will We Keep Your Information
In respect of other personal information, we will retain it for no longer than necessary for the purposes for which it was collected, taking into account guidance issued by the Information Commissioner’s Office.

Your Rights
You have a number of rights in relation to your personal data, which we recognise and will act upon accordingly. These are as follows:

  • The right to be informed of why, where and how we use your information

Under certain circumstances, by law, you have the right to:

  • request access to your personal information
  • have your personal information corrected if it is inaccurate or incomplete
  • have your personal information erased from our systems where there is no longer a need for us to continue holding it
  • restrict the use of your information, where you have previously provided us with your consent
  • ask us to transfer your personal information to another person or organisation
  • object to how your information is used.

Where you have provided consent to be contacted, you have the right to withdraw that consent at any time. 
To withdraw your consent, or if you have any questions, please send these to This email address is being protected from spambots. You need JavaScript enabled to view it..

Once we have received notification that you have withdrawn your consent, we will no longer process your personal information, except where legally required and, subject to our retention policy, we will dispose of your data securely.

For further information please refer to the Information Commissioner’s guidance.

If you are at any point unhappy with the way that we handled your personal data, you can make a complaint at any time to us, or to the Information Commissioner’s Office (ICO).

Other Websites
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

Use of Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. able to vote multiple times on a poll.